1. Subscriptions and purchases
Subscriptions are managed through your device store settings. If you purchased Premium and access did not unlock, email support@noviora.app and we will help verify your entitlement and restore access.
Noviora App
What to include
- Your device model and OS version.
- A screenshot or short screen recording of the issue.
- What you expected to happen and what actually happened.
2. Account and privacy
You can delete your account inside the app. If you cannot access the app to complete deletion, contact support and we will help you through a safe verification flow.
3. Bugs and technical issues
The fastest support requests are specific. If the issue involves sign-in, purchases, or sync, include the time of the error, a screenshot, and a short note about the last action you took before it happened.